Verdict The Microsoft Office Configuration Analyzer Tool makes an excellent troubleshooting tool. Regardless of the outcome, however, you can suggest features when you see the survey at the end of the scenario. This list will change depending upon the availability of Office applications by version see step 3 above. Naturally you're going to notice problems accessing and using Office 365 services from time to time. There are up to three tabs that are available to view different snapshots of this data.
With those basic requirements met, you can and install the. Documentation: Also have a look at. For any problems that are listed in the report, you are provided with a link to a public-facing article usually a Microsoft Knowledge Base article on the issue so you can read about possible fixes for the problem. If you do not supply one, one will be generated using the program s selected together with the date and time. You may also review previous scans and view options or advanced tools available.
It is basically telling me that the Lync add-in has been disabled and will not automatically start. This test will analyze the Autodiscover connectivity of the Outlook client. At some stage you'll be asked to log in with your Office 365 credentials so that diagnostics can be run. This often helps clear up problems users may experience when working with email in an Outlook desktop client. I started with the standard troubleshooting of creating a new profile in Outlook and trying a repair of Outlook. If any of the tests fails, it will provide suggested solutions to get your problem solved.
I will try to keep the links referenced in this article up-to-date. This report includes many parameters about your Office program configuration. When you select a category of problems, such as Outlook, the next step is to select from a list of common issues. If you are working with a Microsoft Support engineer, you can upload the log files to a secure location that is provided by Microsoft Customer Support Services. Once downloaded, it can be expanded to a folder on the computer or removable media and executed directly from that location. If you encounter problems with an offline Outlook Data File. It might not fare too well with the ambiguous issues like the one this client presented me with but it provides some additional information that might help out with your diagnoses.
Please note that this tool is very powerful and is mainly used to delete corrupt data and once deleted it is permanently deleted. Note: search for 'microsoft' and 'adal' within the keychain application and delete all returned results. Expanding each of them indicate an issue with specific events. Easier access to log files As you can see in the previous figure, there is a new tab called Collected Log Files found under Configuration Details in your reports. It's true, is a reliable, resilient service, which is remarkable considering the scale and complexity of the service. What can I do with the results? I find it irritating that this tool constantly pops up warning me that it needs to be run, as if the likely hood that Office has gone south is fairly high.
To do this, in the Task drop-down list, select Offline Scan, and then click Start scanning. It'll also show you known problems in your configuration, along with links to relevant Knowledge Base and TechNet articles. For instructions on how to configure your desktop client, you can go here:. Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that seem to be missing. We can choose the required scan result and click on the option: View a report of this scan 2. The list of files found in Collected Log Files varies by the application scanned or the tool run under Advanced Tools. To download and install the tool, click the following link:.
Important: Next, open a browser, navigate to Outlook on the web, and check the Inbox. If you have to halt the current scan for any reason, click and wait for the cycle to be interrupted. We're seeing this type of feedback-driven development a lot lately, for example in the Outlook mobile apps users can raise tickets and feature requests directly to the development team from within the application. I've run it on a few machines so far, and although I have no major issues for it to find right now other than my Hybrid lab's Autodiscover being broken, apparently , it worked well. This will launch an analysis process that takes a few minutes. For more information and to install the tool, see:. To start the required scan, choose Outlook.
We welcome your feedback and suggestions! It is able to gather errors from Office, categorize them, and present possible solutions. For those having issues with Office, it is certainly one of the go-to tools to use. Note: Outlook must be running in order to perform a scan of Outlook. I started on the first issue, which can be seen in the screenshot above. I also acknowledge that I am responsible for the management and security of this account.