Note: To exclude a drive from the scan deselect the checkbox next to that drive. Please verify that everything is spelled correctly. Literally thousands of Undelete Plus License. Welcome to the Support Center In order to streamline support requests and better serve you, we utilize a support ticket system. Welcome to the Software Store at.
The file s restored by UndeletePlus are corrupt or not useable. If you still have trouble entering your license information, please open a Support Ticket and include the error message displayed in parentheses within the body of the ticket. Later you can restore the recovered files to their original locations once you have recovered all the files you need. To learn what you can do, please read through the following steps. If a License Key fails, an error code will appear in parentheses next to the failure message.
The SmartScan does not depend on the filesystem, thus making the SmartScan particularly useful after a drive has been formatted, or after an unrecoverable filesystem error has occurred. Hide temporary files Select the checkbox to filter out temporary files. Hide temporary files Select this checkbox to filter out temporary files. Recovery to the same drive may overwrite the very segments of the drive that you are trying to recover your files from. In order for a camera to show up in UndeletePlus, it must be recognized as a storage device and must be assigned a drive letter. When you click on a file name its contents are displayed in the Preview pane.
Easily recover documents, photos, video, music and email. Just click on the Wizard button at the top of UndeletePlus and answer a few simple questions and the UndeletePlus Wizard will select the optimal scan settings based upon your answers. Please scan your drive again using UndeletePlus' SmartScan Technology. Of course, feel free to write us to give us your opinion. Note: To keep the SmartScan as short as possible, select only the file types you are trying to recover on the settings screen. I am trying to recover files from my camera, however, the camera is not showing up in UndeletePlus.
Check out Tom's Guide for more and. Can I do something in advance to increase my chances of file recovery? Note: This scan will be longer than the default scan and can take a few hours to complete depending on your drive size. There's nothing quite like losing an important file you spent hours working on. All 1 ; Only free 1. Later you can restore the recovered files to their original locations once you have recovered all the files you need.
We want to hear from you and we will always answer your emails. This is very useful when restoring files from several different directories, as it allows you to see what folders the recovered files originally came from. For more information on installing eSupport UndeletePlus,. Note: The sub folders usually retain their original name. The most important thing is to prevent the deleted file from being overwritten by another file.
Also, remember that UndeletePlus should not be installed to this drive. Scan the Drive Click on the Start Scan button to scan the selected drives. If you still do not have it, please. Frequently Asked Questions The License Key that I received isn't working. What should I do immediately after accidental erasure to ensure that I can recover those files? However, just because you deleted a file, it doesn't mean it's gone for good.
Yes, defragment your drive and check it for errors on a regular basis. I have not received my License Key, what do I do? For your reference we provide complete archives and history of all your support requests. Download eSupport Undelete Plus 3. I have utilized UndeletePlus' advanced scan technologies but the files recovered still seem to be overwritten or corrupt. The License Key must be 23 characters long including the hyphens between each set of characters.
You can print this page for your records. Verify that the date and time on your system are correct. Remember to save the files that you are recovering to a different drive to avoid the risk of overwriting the other files that you want to recover. File Types: The files found by the scan are placed into categories by file type. Due to the complex nature of data recovery, it is not always possible to recover certain deleted files because of hardware constraints, overwriting, crosslinking or other technical reasons, and in certain situations a deleted file found and recovered by eSupport UndeletePlus may not be a usable file.